Organisational development & Mediation
Designing processes with people in organisations
In addition to ‘hard factors’ such as technical know-how, infrastructure, quality and finances, the (commercial) success of a company or an organisation also depends to a decisive extent on the so-called ‘soft’ factors. Competent employee management, common visions and goals, the composition of teams, appropriate handling of conflicts, the diversity (cultural or gender differences) of employees or stakeholders are decisive criteria for developing and preserving future-oriented dynamics. Particularly with change processes of any kind, the inclusion of those affected is of decisive importance for the success of the project activity.
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Reference list
Conflict management / Mediation
Conflicts are an everyday occurrence in any company or organisation . Their constructive handling promotes the release of innovation potential and creativity, which has a positive influence on motivation and productivity. We support you in the constructive handling of conflicts which we adapt to your specific situation.
detailed information:
CSR conflict management, mediation
Organisational development and team formation
To meet the challenges of the environment and internal dynamics, companies/organisations are regularly required to face up to change processes and to consciously shape them. Continuous learning is essential to preserving a company’s productivity. With modern methods of organisational development, we can contribute to a successful individual design of these processes through the moderation of workshops, implementation of projects, team formation and supervision or individual coaching.
detailed information:
Organisational development
Diversity management and communication
In a complex, globalised environment, issues such as interculturalism or gender relations, both within a company's own workforce and in projects and contacts with partners, customers and suppliers abroad, are increasingly important. The ability for intercultural dialogue, in particular, is becoming a success factor. On the basis of our experience abroad, we carry out courses and training in the problem area of encounter and dialogue with other cultures and also contribute our know-how in the form of studies and conceptual work.
detailed information:
Intercultural communication
Stakeholder commitment (AA 1000)
Company activities or projects have an impact on different social groups and can trigger fears and resistance that need to be tackled in dialogue. Moreover, the early inclusion of these groups offers an opportunity to achieve maximum possible acceptance and support to secure success in the long-term and to find creative solutions. Socially responsible companies systematically analyse the effects of their action on the social environment and take the different interests into account in the planning of their activities. This helps to avoid a conflict of interests escalating or an entire project being held up, e.g. due to lengthy court proceedings. Neosys can identify your interest groups (stakeholder analysis), advise you in the development of a suitable stakeholder dialogue (e.g. based on the AA 1000 process standard) or even define this for you.
detailed information: Stakeholder commitment AA1000
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